Delivery
Key Components of Delivery Terms
Delivery Method
Specifies how the goods or services will be delivered to the buyer.
Physical Delivery: The goods are physically transported (e.g., via courier, freight, or in-person).
Digital Delivery: For services or digital products, the delivery could be electronic (e.g., email, download link).
Drop-off / In-store Pickup: Some transactions may involve the buyer picking up the goods directly from the seller’s premises.
Delivery Date
The agreed-upon date or timeframe for when the goods or services will be delivered.
Fixed Date: A specific calendar date for delivery.
Timeframe: A defined period (e.g., "within 7 days from the order date").
Flexible Date: A more flexible agreement depending on availability or production times.
Shipping Terms
Specifies who is responsible for shipping costs and arrangements.
FOB (Free On Board): The seller covers the cost and responsibility of delivery up until the goods are shipped, after which the buyer assumes responsibility.
CIF (Cost, Insurance, and Freight): The seller is responsible for shipping costs, insurance, and freight until the goods reach a specified destination.
Ex-Works: The buyer is responsible for all costs and risks from the point the goods are made available at the seller’s premises.
Shipping Costs
Outlines whether the buyer or seller will bear the cost of shipping, handling, and delivery.
Could include charges for special packaging, expedited shipping, or international shipping fees.
Risk of Loss
Specifies when the risk of loss or damage to the goods transfers from the seller to the buyer.
Upon Shipment: The buyer assumes responsibility once the goods are handed to the carrier.
Upon Delivery: The buyer assumes responsibility only after receiving the goods at the delivery address.
Inspection Period: In some cases, the buyer may have a specified time period to inspect the goods upon delivery, during which they can raise concerns about defects or damage.
Delivery Location
The address or location where the goods will be delivered or made available.
Buyer’s Address: Common for residential or business deliveries.
Seller’s Premises: Sometimes, the buyer picks up the goods from the seller’s location.
Third-party Location: Could involve a warehouse, store, or other designated locations.
Delivery Schedule
For large or complex orders, a timeline or schedule may be set to ensure phased delivery.
Partial Delivery: Some agreements allow for partial delivery over time (e.g., installment deliveries for large orders).
Scheduled Delivery: Specific delivery windows may be arranged for convenience (e.g., between 10:00 AM and 2:00 PM).
Delivery Confirmation
Mechanisms to confirm that the goods have been delivered to the buyer.
Signature: The buyer or recipient may be asked to sign upon receipt of goods.
Tracking Numbers: For shipping, tracking numbers may be provided for the buyer to confirm delivery status.
Proof of Delivery: A receipt, invoice, or digital confirmation that shows the goods were delivered to the right location and received by the buyer.
Late Delivery
Specifies what happens in case of late delivery, including penalties, refunds, or adjustments.
May outline the buyer’s right to cancel the order or demand a refund for delay-related issues.
Returns and Exchanges
Details the process for returning or exchanging goods in case of errors in delivery, damage, or the buyer’s change of mind.
Often includes the timeframe in which returns are accepted (e.g., 30 days from delivery).